What’s the problem, then? SSE reviews tend to point to billing problems (usually being overcharged) and poor customer service as their main issues. SSE reviews are almost 90% negative, with 86% of reviewers giving the provider the worst rating of 1 star. SSE customers who are being switched over to Ovo Energy may be pleased to leave, as the vast majority of them record negative experiences on consumer review site Trustpilot. Since March, it has seen a steady increase in value. The SSE share price at the time of writing stands at £1,329.03, up from a year’s low of £1,072.50 at the end of March 2020, when the Covid-19 outbreak reached the UK. For more information about the switch to Ovo, contact SSE or Ovo directly.Īlthough its retail division has been sold off, SSE’s other divisions continue to operate and it is still listed on the London Stock Exchange. In the meantime, SSE customers will continue on their current deal and are still able to use their SSE login as normal.
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You can switch to any provider you like free of charge once your deal with SSE comes to end. This is because Ovo has agreed to a transition phase during which time existing SSE tariffs will be honoured, but as contracts run out SSE customers will be switched over to Ovo.ĭon’t want to switch to Ovo Energy?Not to worry, customers are under no obligation to switch to Ovo. How will the takeover affect existing SSE customers?įor now, the SSE brand continues to operate under Ovo ownership with no change to customers’ supply or tariff. The Ovo takeover occurred after a planned merger between SSE and Npower failed in December 2018, with the pair complaining that the government-imposed price cap had diminished the financial prospects of the proposed combined company. The acquisition more than tripled Ovo’s market share, making it the second-largest energy provider in the United Kingdom. In fact, SSE’s retail arm, the department responsible for supplying homes and businesses with energy, has already been bought out by Ovo Energy as of January 2020. SSE stands for Scottish and Southern Energy plc, a name which comes from the merger which led to the formation of the company in 1998 between Scottish Hydro-Electric and Southern Electric. In this section, we’re going to go through a few burning questions relating to SSE, including some background and information about its takeover.
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